Reference

Understand What Governs Your Account

Your use of ch666 is subject to these legal terms, and access is available only where local law in Pakistan permits. Read through what applies to your account, how we handle your data, and who to contact if anything needs clarifying.

Account EligibilityJurisdiction-Dependent AccessData Retention PolicyJazzCash & Easypaisa Wallet TermsContact for Legal Queries
ch666 Understand What Governs Your Account
LEGAL CONTACT PATHS

Reach Us on Legal or Policy Matters

If a term is unclear or you need to submit a formal query about your account, data, or a transaction through JazzCash, Easypaisa, or Raast, these are the channels to use. We aim to respond to legal and policy queries within the timeframe noted on each channel.

Team online

Email Support

Send your legal or policy query to our support email. Include your account reference number and the specific term or transaction in question for a faster response.

Live Chat

Open the chat from your account dashboard for account-related legal questions. Agents can escalate policy matters to the relevant internal team on your behalf.

Help Centre

The help centre on our site covers common account and policy questions. For wallet-specific concerns involving JazzCash or Easypaisa, a dedicated section is available there.

HOW WE HANDLE POLICY

Data, Security and Account Accountability

We keep your account data only as long as it is needed to operate your account and meet any obligations under applicable law. If you close your account, certain records may be retained for the period required by law before being deleted. Your data is not sold to third parties.

Data Handling

Account data including your wallet details for JazzCash, Easypaisa, and Raast is stored securely and used only for processing your transactions and verifying your identity.

Cookie Policy

We use cookies to keep your session active, remember your device, and measure how the lobby is used. You can manage cookie preferences from your browser settings at any time.

Account Security

Account access is protected by OTP verification sent to your registered mobile number. If you notice unauthorised activity, contact support immediately through live chat or email.

Requesting Changes

To update personal details, request a data summary, or ask us to delete your account data, submit a written request through our support email with your account reference.

Common Questions About Our Legal Terms

These are the questions we get most often about account eligibility, data rights, and how our terms apply to wallet-based transactions in Pakistan.

Access depends on local law and is available only in regions where it is permitted. You should confirm that your use complies with the laws applicable in your location before opening an account.

We collect the information you provide during registration, your transaction records including JazzCash, Easypaisa, and Raast activity, and session data used to keep your account secure and functional.

Certain records are kept for the period required under applicable law after account closure. After that period, your data is deleted in line with our retention policy.

Yes. Send a written request to our support email with your account reference number. We will respond with a summary of the personal data associated with your account.

Updated terms take effect as soon as they are published on this page. Continuing to use your account after the update means you accept the revised terms. We do not always send individual notifications for every change.

Raise it through live chat or our support email. Include your account reference, the transaction date, and the wallet used — JazzCash, Easypaisa, or Raast — so our team can locate the record quickly.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.